.Welcome to the CITI Program Knowledge Base
11/8/2011 - Our Knowledge Base - Support Center has moved! Please click here to be redirected.
Or copy and paste this address into your browser:
http://citiprogram.assistly.com/
The purpose of the CITI Program Knowledge Base is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.
Need additional assistance?
Or copy and paste this address into your browser:
http://citiprogram.assistly.com/
The purpose of the CITI Program Knowledge Base is to provide support, resources, hints, tips and answers to frequently asked questions regarding the CITI Program.
Navigation:
- Browse
by topic to find related articles to your query by scrolling down, or
- Type your query into the search box located to the right hand side of the screen.
Need additional assistance?
- Use the "Live Chat" link in the menu to right to chat directly to a CITI Support technician during regular business hours.
- Call CITI Support at (305) 243-7970. Technicians are available 8:00 am to 5:30 pm Monday through Friday (EST).
- Submit a ticket to CITI Support using the "Submit New Ticket" link in the menu. Tickets are answered in a queuing system based on query type and priority. Normal response time is 2-3 business days.
We welcome contributions and feedback from learners and CITI institutional administrators. Please use the “Submit New Ticket” link to the right of the screen to share comments, questions, and feedback with the CITI Support team regarding the Knowledge Base.