CITI Program - Support Center
 
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My course status states “Not Passed – Re-Enter”

If you have completed all the modules but your course status states “Not Passed” you most likely have not met the grade requirement set by your institution. Each institution decides on the quiz passing score for their learners. This can be anywhere from 0% to 100%.

You can re-enter the modules and re-take the quizzes to achieve a passing score.